Tee Up For Success

Effective coaching in organisations – a two day training programme

Every delegate on the recent two day programme held at Northop Country Park Golf Club said that they would recommend the course to others. Dave Carruthers, HR Manager with North West chemical processing company, Pentagon Chemicals added “The programme has given me a good framework and structure to use in the workplace, and it will help me to achieve my goals. Often training does not deliver solutions which you can use every day, but this course succeeded”.

Paul Smith, Director of Liverpool based marketing company Lorica Marketing, said of the programme “I found the delivery relaxed but professional, in a splendid setting with good food. The mix of outdoor/indoor provided a fresh and creative approach to this important subject”.

Programme Outline

Here’s an excuse to spend two full days improving your golf in a way that has real business benefits!

Learn to use coaching skills in the workplace from one of the UK’s top professional golf coaches, David Williams, in conjunction with leading business psychologist, Anita Morris.

This highly participative course uses golf as the basis for introducing managers to the practical skills necessary to become effective coaches. A coaching style of leadership has been linked to increased individual, team and organisational performance. Delegates will leave the course with the ability to apply coaching skills in their organisations with immediate effect.

Delegates will also:

Understand the principles of coaching.
Understand effective models of coaching which can be applied immediately within their organisations.
Understand the importance of goal setting and feedback to the coaching process.
Improve their communication styles.
Have fun and enjoy themselves.
Improved their golf!

If you have never played golf before, this gives you a fantastic way of giving this fabulous game a try in a totally non-threatening environment, and you can become a better manager too.

Topics to be covered

- Sports coaching – focussing on golf. – Coaching in organisations. – Models of coaching. – The mindset needed for effective coaching. – The stages of coaching – Active listening. – Barriers to coaching – Questioning skills – Goal setting – Reflection – Emotional Intelligence – the need for positive regard and self awareness.

Who is the course for?

Anyone in a leadership position.
Line managers who want to improve the performance of others.
Supervisors and team leaders who are responsible for others.
Those who are new to management.

What is included in the course?

For a limited period the programme includes a 1:1 golf coaching session with David Williams which is held at Portal Golf Club in Cheshire at an appropriate date and time after the actual course (delegates book this directly with David). Also a 1:1 follow up workplace coaching session with business psychologist and Master Coach, Anita Morris (delegates book this directly with Anita).

Delegates will receive course notes and files. All necessary golf equipment is provided. Lunch and refreshments are provided on both days.

Delegates will need to bring a note book and clothing appropriate for the weather. All activities take place in a covered area, however warm clothing and a waterproof jacket is advisable. Further details will be sent with the joining instructions.

The Leadership Masters

The Leadership Masters

Brochure- hm_leadership masters.pdf

Golf is deceptively simple and endlessly complicated. – Arnold Palmer

It has long been accepted that to be the best, sports men and women need the very best sports coaches. More recently the business community has embraced coaching as a means of improving performance. Now the best organisational leaders are employing the skills of the best executive coaches. Organisations which embrace a coaching philosophy throughout are constantly appearing on the annual lists of top performers and best companies to work for.

Research suggests that through the implementation of high impact coaching techniques organisational leaders will maximise individual, team and organisational performance. By enhancing employee motivation, productivity, and reducing the number of mistakes made at every level of organisations there is a direct impact on the bottom line. Ninety two percent of respondents in a CIPD (2004) survey said that coaching can increase profits.

The Leadership Masters is a unique suite of programmes which, not only use the skills of truly effective coaches in sport and in business, but are also designed and delivered by experienced sports and business coaches. Anita Morris is highly qualified and experienced in business and executive coaching. David Williams is a highly qualified and experienced PGA professional golf coach. Both Anita and David continue to coach individuals and teams, but now through The Leadership Masters share their skills and experience with others.

Anita Morris

Anita specialises in leadership development, executive coaching, psychometric assessment and emotional intelligence. She holds degrees in Business Studies and in Applied Psychology. She has a Masters in Occupational Psychology and is a certified Master Coach. She also has extensive experience working in management and leadership positions in industry. She is a visiting lecturer at LJMU and a graduate member of the British Psychological Society.

David Williams

David has been a golf professional for 30 years. He is a Fellow of the Professional Golfers’ Association, European Tour coach and Certified NLP Master Practitioner. His relaxed and entertaining style engages his audience whether interested in golf or not. His articles have regularly appeared in the popular national publications of Golf Monthly, Play Better Golf and Golf Pages.

Course venue and dates

The Leadership Masters is available as a two day or three day programme and a five day accredited programme.

All programmes are held at prestigious golfing venues throughout the world.

The home of The Leadership Masters in the UK is St Andrews. However, we do use other venues in the UK.

See booking forms and additional information for dates, venues and cost or contact us at info@holdenmorrisconsulting.co.uk
0151 257 9480

Some of the benefits of coaching in organisations.

Quicker, clearer decisions
Fewer mistakes
Better delegation
Positive changes to organisational culture
Improved sales performance
Improved organisational performance
Dealing more effectively with change
Improved strategic thinking
Better working relationships
Improved talent management.

Programme Objectives

The programme aims to provide delegates with the ability to:

-Appreciate the benefits of coaching.
-Develop coaching skills
-Utilise coaching skills to improve individual, team and organisational performance.

Learning Outcomes

At the end of the course delegates will:

1)Have an understanding of theoretical models and an insight into the importance of leadership and coaching.
2)Have an understanding of the conceptual issues and practical skills of sports coaching.
3)Have an understanding of the conceptual issues and practical skills of the leader/coach.
4)Understand the need for reflection for the purposes of personal development.
5)Be able to identify key issues relating to the development needs of direct reports and teams. Then to devise, organise and plan coaching activities which empowers individuals to enhance their learning performance and motivation.
6)Have the ability to improve the performance of self and others.

In addition delegates will also have improved their golf, whether they join the programme as a golfer or with no experience of golf at all!

Topics to be covered

-The ground rules for coaching – ethics, respect for diversity, when coaching is appropriate and when it is not, issues of confidentiality).
-Sports coaching – focussing on golf.
-Coaching, mentoring and counselling
-Leadership –transactional/transformational
leadership, authentic leadership and servant leadership.
-Models of coaching.
-Cross cultural coaching.
-The mindset needed for effective coaching.
-The stages of coaching
-Active listening.
-Barriers to coaching
-Questioning skills
-Goal setting
-Reflection
-Emotional Intelligence – the need for positive regard and self awareness.

Training and learning strategies and methods

The acquisition of knowledge, skills and abilities is promoted through action learning methods. The majority of practical skills development is done through the medium of golf. Action learning methods include action learning sets, structured workshops, practice and reflection. Various levels of understanding are facilitated through group work, comprehensive learning materials, case studies, peer feedback, practical experience and reflection. All delegates will be encouraged to keep a reflective log. Accredited programmes include assessment through a written assignment and/or a reflective log.

Accredited programmes

Programmes accredited through Leeds Metropolitan University (LMU) carry 5, 20 or 25 points at Masters Level. Delegates wishing to follow an accredited route must register with LMU. The accredited route carries an additional administration fee, and delegates taking this route must attend pre and post tutoring sessions. Registration and pre/post tutoring sessions are organised by Holden Morris Consulting.

Top Tips for Finding an Effective Coach

1). Recommendation by a friend or colleague is always useful.

2). Rapport is essential for the coaching process to work, interview prospective coaches to find out whether you ‘gel’.

3). Ask for a CV from your prospective coach and don’t be afraid to ask to see certificates. Have they got relevant business training/experience and training/experience in coaching/psychology ? How long have they been a coach?

4). You are going to share some of your inner most thoughts with your coach, but you may also share details of your business. Has your coach got CRB clearance? Can you trust them?

5). Ask to see your coach’s insurance documents.

6). Ask some pertinent questions of your coach and include things like, have you ever felt the need to refer your clients to someone else. Ensure that your coach knows their limitations as well as their strengths and the benefits they can bring to your organisation.

7). Does your prospective coach follow ethical and best practice guidelines? What professional bodies does your coach belong to? Don’t be fooled by grandiose names of awarding bodies, feel comfortable to check up on the training organisations.

8). Don’t be taken in by the possibility of a quick fix. Behavioural change takes time. Organisational change takes time. An effective coach will help you get to where you want to be personally and/or professionally and will leave you, and your organisation in a position to carry on the development without further intervention.

9). Don’t be taken in by psychobabble. If your prospective coach starts talking about things you don’t understand, ask them to explain.

10). If your coach is using assessments as part of the coaching process, ensure that they are fully qualified, that the assessments are reliable and valid (supported by rigorous research evidence) and that they can reliably be linked to your role and the areas in which you hope to develop.

Coaching

Training is now focussing on the needs of the individual to meet the ever-changing demands of today’s Global economy. As a result of this the biggest growth area in the UK (and US) training market is in coaching. However, the coaching market is somewhat confusing. Almost anyone can call themselves a coach and work in organisations, which means that the quality of coaching and coaches varies dramatically.

How do you find a coach? The coaching relationship is of paramount importance, your coach need to be someone you feel you can work with, someone you trust. The best way to find a coach is by recommendation by a trusted colleague or friend. Most of our work comes through recommendation. After initial contact with a client we meet for an open discussion, not only to enable both parties to clarify objectives, expectations and the process involved, but also to ensure that the necessary rapport for the coaching process to be effective is established between coach and coachee.

All HMC coaching programmes start with gaining an in-depth understanding of the individual through discussion, observation and psychometric assessments. This is then followed by contracting and defining of expectations by both parties. The emphasis for each client will be very different, as will the needs for number and duration of sessions. No two clients will have the same needs and our programmes are set up to meet those individual needs.

Every session will end with a summary and setting of objectives and actions to be achieved between sessions. Support is provided between sessions via telephone and email. The end of the coaching contract may be agreed at the start or as the programme develops. The aim of coaching is to achieve both individual and organisational objectives.

All Holden Morris Consulting coaches are members of The British Psychological Society, are qualified to at least Masters level, have been trained in coaching and/or counselling, and follow a strict code of ethics and conduct.

The Benefits of Coaching
(Excerpt from a published article on coaching written by Anita Morris)

The organisational impact of coaching is difficult to measure. The reason people employ the services of a coach is often for ‘performance improvement’. Coaching can help individuals to clarify their goals, both personally and professionally. Coaching provides a confidential forum to discuss issues and coaching often helps individuals to deal with difficult interpersonal relationships.

When I recently asked a number of coaching clients as part of a current research project, did coaching have an impact on their bottom line, the answer was a categorical ‘Yes’. One MD said that if she hadn’t gone through a coaching process then she wouldn’t still be there. Another MD said that he is convinced that the decisions he has made with the aid of a coach have sent his company into a new and more profitable direction. Often it is difficult to quantify the benefits. It isn’t clear what would have happened if the client had not used coaching.

For many clients coaching has helped them to eliminate or reduce costly mistakes. Sometimes the coaching process may have led to a change of personnel or keeping valued organisational members who were ready to leave. Coaching can assist in succession planning and for example aid the new CEO in settling into his/her new position. All of these may not directly increase turnover but they can certainly reduce cost. For all of the interviewees in my research the impact on their stress levels and health was a welcome side effect to a process they had employed primarily to tackle business issues.

Career Coaching

In the modern world of work there are so many different possibilities and opportunities that it can be difficult for individuals to find out what they really want to do. Career coaching helps people discover what they really want to do in life and then to formulate a plan to achieve it. For an individual to identify what they want to do requires self-awareness. They need to understand themselves better, their strengths and weaknesses, values and motives. In the right career a person can achieve not only career success but also job satisfaction and happiness.

Many people will be happy with their choice of career, but may wish to make more of it. Career coaching can help here by helping you to formulate your goals and supporting you through the maze of career development.

For more information call:- +44 (0)151 257 9480

Remedial Coaching

A remedial process for:

Stress

Unexplained changes in performance/behaviour

Behavioural issues influencing performance

Coaching is beneficial as a short-term mechanism to help individuals overcome a situation, problem, or perceived barrier they cannot over come alone, and/or to deal with behavioural issues that are affecting individual and organisational performance. Research indicates that coaching is also an effective longer-term mechanism for development. HMCL offers a specific programme to assist those who have stress, behavioural or performance issues in their working lives. The programme is specifically designed for executives to help them to change things in their working lives, which they are able to change and to deal more effectively with aspects of their work, which they cannot change.

The Unlocking Potential (UP) Programme
For
Leaders and Potential Leaders in SMEs

The UP programme is specifically aimed at meeting your needs. Based on a successful package, the UP programme is designed to develop Emotional Intelligence (EI) which has been linked to effective leadership, and success in a number of different organisational roles. The foundations of EI are self regard, regard for others, self awareness and awareness of others. On these foundations are built self management and relationship management, the competencies that define our interpersonal and our leadership abilities. By focussing on EI the UP programme enhances self awareness, self esteem, confidence, assertiveness, negotiation skills and much more, enabling you to become more effective within your working environment.

The package starts with an initial meeting followed by a number of assessments including a personality assessment, an Individual Effectiveness (EI) assessment, and assessment of career values and motives. After this you will have a one-to-one session lasting approximately 3 hours where you will explore the findings of the assessments and define your development goals. You will also receive a report detailing the findings of your assessments. You will then receive 3 one-to-one coaching sessions (the first 2 fortnightly and the third one a month after the second session), each lasting approximately 2 hours, which are aimed at providing you with the skills, techniques and support to achieve your goals. You will be set ‘homework’ tasks to complete between sessions and will be provided with email and telephone support. You will also be provided with a workbook of notes and exercises (again, designed specifically for you) to support your personal development.

Although the process is provided as a package, the programme is tailor made to your requirements and to fit in with your work schedule.

The only way is UP!

Please contact us to discuss your needs